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Claim Central Announces Acquisition of Livegenic

We are very pleased to announce that Livegenic has been officially acquired by our longtime partner and investor, Claim Central Consolidated, a pioneer in claims fulfillment technology.

Claim Central has been a key investor in Livegenic since 2017, and throughout that time their executives have served as core members of both our Board of Representatives and Executive Leadership team. Through this acquisition they have purchased the remaining shares in Livegenic to fully bring Livegenic into the Claim Central Group.

“Livegenic is at the forefront of independent field data collection,” said Robin Roberson, Managing Director, North America for Claim Central. “Claim Central offers leading edge claim service options and Livegenic’s remote virtual inspection software is an excellent addition to the Claim Central solution set. This acquisition further enhances our ability to help carriers, TPAs, and independent adjusters settle claims quickly, fairly, and on an increasingly remote basis.”

After years of co-developing and incubating together, founders Brian Siemsen (Claim Central) and Olek Shestakov (Livegenic) feel that now is the perfect time to bring both businesses together in what they describe as the final piece of their mission to deliver a faster and smarter claim experience.

“Livegenic’s remote virtual inspection software is a fantastic addition to the Claim Central solution set. This acquisition further enhances our ability to settle claims quickly, fairly, and on an increasingly remote basis. With the onset of COVID-19 there is a greater need for improved claims tracking and virtual claims handling than ever before, and Livegenic certainly fulfils that need, ” Claim Central’s Group CEO Brian Siemsen said. “Current market trends make this an excellent time to accelerate the growth of our claims ecosystem and this acquisition allows us to deliver the technology on a global scale.”

With this acquisition Livegenic will become a wholly-owned subsidiary in the Claim Central Group, but will continue business-as-usual by maintaining its own brand identity, headquarters location, and staff/leadership including Olek Shestakov as Managing Director (Head of Livegenic). There will be no material impact on Livegenic’s existing clients.

“We are very excited to join the Claim Central family and are looking forward to all the new ways that we will work together,” Shestakov said. “This acquisition provides new resources that will enable Livegenic to further enhance our services, expand our platform, and support our customers across the industry. Working with Claim Central will allow us to offer a truly end-to-end inspection and collaboration solution that elevates and expands claims servicing operations globally.”

All of us at Livegenic are incredibly excited for what the future holds, and we look forward to continuing to provide the exceptional service that our customers, partners, and clients expect from our team.

About Claim Central Consolidated

Founded in 2000, Claim Central is a global leader in property and auto insurance claims technology, services and data and insights. Pioneers of digital claims fulfilment, Claim Central’s market-leading technology solutions are completely transparent, simplifying the claims process and significantly improving policyholder service satisfaction on behalf of leading insurers across the globe.

For more information, visit www.claimcentralusa.com


About Livegenic

Livegenic is a global provider of cloud-based, real-time video solutions to property and casualty (P&C) insurance organizations which connect every part of the claims ecosystem. Our award-winning platform streamlines communication between in-house and external adjusters, appraisers, contractors, and policyholders, provides field video loss documentation capabilities, and delivers customer self-service solutions. Available hosted or white-labelled, Livegenic helps field claim professionals receive claim assignments and document claims even in unconnected environments. Our patented video technology engages claims professionals with customers to improve the customer experience, lower handling costs, mitigate business-related risks, and reduce complexity in the claims process.

For more information, visit www.livegenic.com

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