Give your policyholders the ultimate virtual inspection experience with both remote live video collaboration and guided offline self service.
Cutting-edge technology with user-friendly design
Livegenic provides a suite of virtual inspection solutions for both Customers and Professionals, allowing you to use the right tool for the job whether you’re a customer, a contractor, an adjuster, or an underwriter.
See What the Customer Sees
Download-Free Remote Collaboration
The Customer Portal is the fastest way to collaborate with policyholders; they can access this web-app with one touch – no downloads, logins or passwords required.
- Stream Live video, audio and pictures
- Upload files directly from device
- Configurable branding, colors, and features
- Sign documents and process payments
Dynamic Customer Self Service
The Self Service Portal is a highly-configurable web app that uses dynamic visual guidance, text instructions, and short-answer questionnaires to guide insureds through the entire virtual inspection process.
- Capture and submit photo evidence
- Dynamic inspection reacts to user answers
- Rate experience and submit feedback
- Download-free platform supports custom UI
Full Service Customer Inspection App
The MyClaim App provides a comprehensive virtual collaboration tool that empowers your customers to document their claims in any environment, live or offline.
- Stream real-time video or record offline
- Upload any documents or attachments
- Augmented Reality video measurements
- Contact adjuster with one touch
Enhance Your Inspection Toolbox
Give your team the right tools for the job, whether they’re conducting onsite inspections, virtually collaborating with contractors, or anything in-between.
Ultimate Field Service App
The Enterprise App gives your field teams an all-in-one solution for onsite inspections, enabling them to record content, manage assignments, and complete inspection reports all from a single App.
- Capture live and offline video, photos, and audio
- Receive, manage, and create claim assignments
- Fill out inspection reports and annotate images
- Add calendar appointments and plot directions
Inspection Workflow Tool
The Inspection Workflow Tool provides your contractors with a simple, web-based photo documentation tool which dynamically streamlines even the most complex inspection workflows.
- Adaptive workflow saves effort during inspection
- Capture and submit photos, no login required
- Easily collect text information and feedback
- Custom text and visual guidance at every step
Drone and Other Cameras
The Livegenic Integration platform enables real-time video streaming through third-party recording devices like drones, body-mounted cameras, and more.
- Invite drone operators to stream with a single click
- Direct video stream from camera to claim file
- Enables live collaboration with remote inspectors
Have a Question?
Call us at 1-844-LIVEGENIC. Or send us a message: